An Exceptional Patient Experience for Your Lab
Patient Engagement Drives Value for Labs
The Leading Patient Engagement Platform for Labs
With Luminate Health, your patients have the ability to access and understand their results, monitor health trends, and engage in ongoing wellness programs. We are leaders in patient engagement and have deep experience working across clinical, anatomic pathology, specialty, and hospital labs across the country. We’ve processed billions of lab tests for millions of patients; we operate across all 50 states; and our labs operate across over 70,000 points of care.
Billions of Results
Millions of Patients
50
states
70,000+
points of care
Transforming Labs Into Leaders in Consumer-Driven Healthcare
Driving improved outcomes in healthcare starts with the patient. We’re focused on delivering an exceptional end-to-end patient experience, allowing you to create a relationship with your patients and engage with them through their testing journey, from sign-up to results delivery, and all the way through to driving your patients back to you for their testing needs.
Why Patient Engagement in Lab Matters
Lab data accounts for up to 70% of medical decisions and 80% of the patient medical record. It is a critical component of diagnosing and managing disease. But patients struggle to make sense of this data. When patients understand their lab results, they take an active role in managing their health. Engaged patients are healthier patients who improve their care compliance and see better health outcomes.
Patient Engagement Has Become a Priority and a Requirement for Labs
70%+
Users are return usersThe lab of tomorrow does much more than perform lab tests. It puts its patients at the center and serves as a vital hub of health information for every other part of the healthcare ecosystem. We provide best-in-class, value-added services to your patients and providers to position your lab for the future. We also enable you to comply with the ONC Cures Act and other federal regulations, which make electronic patient access to results a requirement for labs.
40%
Users are 50+
20% users are 65+
Take Your Lab Further
Luminate Health delivers an exceptional end-to-end patient experience, where your patients can securely access, manage, and understand their lab results over time. Our patient-centered and data-driven approach is further informed by the millions of people who use the Luminate Health patient engagement application, ensuring that your patients and your clients regularly turn to you for their lab testing needs.
The Luminate Health provider engagement application enables your lab to improve your client relationships and bring on new ones, from provider offices to health systems to employers. Your clients get a powerful, easy-to-use provider portal that lets them spend less time on the administrative wrangling of lab results and more time on their patients to deliver better care.
Labs are health information companies that are central to the healthcare ecosystem. We unlock the value of your lab data by structuring longitudinal records across your patient population, and producing insights to drive value back to your lab and important stakeholders. Our suite of clinical and business analytics services range from population health and disease management to surfacing insights to your physician clients to improving patient satisfaction and outcomes.
Patients are increasingly taking charge of their own health, and labs are helping them do that by providing direct-to-consumer (DTC) testing. Luminate Health can power an end-to-end DTC solution for your lab, from ordering through results access, along with additional services such as directing patients to medical providers when needed, follow-on wellness programs, and DTC program analytics.
Luminate Health enables you to enhance your services with a broad suite of partnerships and integrations, and gives you an unparalleled ability to establish your lab as a market leader. Our partnerships range from ID verification to revenue cycle management and digital health applications, and our integrations range from our FHIR API to scheduling and EMPI services.
Throughout the COVID-19 pandemic, we have proudly supported our lab customers across the country. We offer robust, affordable, and fast end-to-end COVID-19 solutions to help labs get their patients tested, and their patients and providers get automated, secure access to test results. We support real-time results feeds and a number of communication technologies to notify your lab’s patients, providers, public health organizations, and other stakeholders about their test results.
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We know there isn’t a one-size fits all model for patient care. Your tests, services, and marketing can differentiate you from others in your space. We deliver a solution that fits your needs and pricing that fits your lab.
